PRAGATI (pro-active-governance-timely-implementation)

PRAGATI (Pro-active governance and timely implementation) is a unique integrating and interactive platform. 

The platform is aimed at addressing common man’s grievances, and simultaneously monitoring and reviewing important programs and projects of the Government of India as well as projects flagged by State Governments.

• Three major objectives of the program

     a) Grievance redressal

     b) Project implementation

     c) Project monitoring

• The PRAGATI platform uniquely bundles three latest technologies:

•      Digital data management,
•      Video-conferencing and
•      Geo-spatial technology

• It will be a monthly conference call with state chief secretaries and secretaries of the Union government for the speedy redressal of grievances and monitoring and implementation of projects. The Pragati sessions will take place every fourth Wednesday.

• It is to see that programmes and projects launched by the central and state governments are monitored properly for timely implementation and desired outcome. For holistic development of the country, it is necessary to facilitate from central government level the projects of the states.

• It also offers a unique combination in the direction of cooperative federalism since it brings on one stage the Secretaries of Government of India and the Chief Secretaries of the States. With this, the Prime Minister is able to discuss the issues with the concerned Central and State officials with full information and latest visuals of the ground level situation. Such an effort has never been made in India. 

• It is also an innovative project in e-governance and good governance. 

Key features of the PRAGATI application are as follows:

1. It is a three-tier system (PMO, Union Government Secretaries, and Chief Secretaries of the States);
2. Prime Minister will hold a monthly programme where he will interact with the Government of India Secretaries, and Chief Secretaries through Video-conferencing enabled by data and geo-informatics visuals;
3. The system will ride on, strengthen and re-engineer the data bases of the CPGRAMS for grievances, Project Monitoring Group (PMG) and the Ministry of Statistics and Programme Implementation. PRAGATI provides an interface and platform for all these three aspects.
4. It will also take into consideration various correspondences to PM’s office by the common people or from high dignitaries of States and/or developers of public projects;
5. The issues flagged are uploaded seven days prior to the PRAGATI day (i.e. on third Wednesday of every month).
6. These issues can be viewed by the Union Government Secretaries and Chief Secretaries after entering into the application;
7. User ID and Password for each of the Union Government Secretaries and Chief Secretaries have been created and made available;
8. Union Government Secretaries and Chief Secretaries will be able to see the issues pertaining to their Department /State;
9. Union Government Secretaries and Chief Secretaries have to put their comments and updates about the flagged issues within three days (i.e. by next Monday);
10. One day - Tuesday is available to the PMO team to review the data entered by the Union Government Secretaries and Chief Secretaries;
11. The design is such, that when PM reviews the issue he should have on his screen the issue as well as the latest updates and visuals regarding the same;
The system has been designed in-house by the PMO team with the help of National Informatics Center (NIC). As the name suggests, it is aimed at starting a culture of Pro-Active Governance and Timely Implementation. It is also a robust system for bringing e-transparency and e-accountability with real-time presence and exchange among the key stakeholders.